Job Description

Der Dutchman - Walnut Creek , Walnut Creek, OH is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team!

Pay Rate: Based on experience

What you'll be doing:

Manages day-to-day activities of the banquet department, communicates objectives and schedules or assigns work. Ensures staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Makes certain rooms are set-up and service is provided according to guest expectations. Assists management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating staff.

Duties/Responsibilities:

1. Makes certain equipment and facilities are prepared, cleaned on a regular basis, in proper working condition and stocked according to anticipated business.
2. Ensures teamwork; inspects grooming and attire of staff and rectifies any deficiencies.
3. Communicates with guests, other departments and management to ensure guest needs are met.
4. Responds to and fulfills special banquet event arrangements.
5. Inspects table set-ups for cleanliness, neatness and agreement with group requirements and company standards.
6. Develops and maintains positive working relationships with staff.
7. Solicits new and existing clients in order to meet sales expectations.
8. Consistently demonstrates superior customer service skills for every guest, every time.
9. Monitors staff, defines performance requirements, develops goals and prepares periodical performance reviews.
10. Acts immediately on all guest comments to ensure that corrections are made.
11. Prepares and ensures proper guest charges, provides for review and collects payment if needed.
12. Supervises the set up and clean-up of function rooms and ensures readiness for next event.
13. Verbally communicates with guests, staff and other departments in a calm, positive manner to ensure timely execution of events, quality service, and adherence to all health regulations and corporate standards.
14. Orders supplies and linens for functions.
15. Other duties as required or directed.

Required Skills/abilities:

1. Strong verbal/written communication skills;
2. Ability to communicate with all levels of staff and guests;
3. Strong Microsoft Office skills and familiarity with sound and projection systems a plus.

Our team members enjoy:

1. Sundays off
2. DHG Discounts - on meals/merchandise/lodging/shows for staff
3. Annual Anniversary bonus
4. Wooden Nickels
5. On-the-job training
6. Flexible schedules
7. Scholarship program

Job Type

1. No Sunday hours
2. Variable hours
3. Work rotating schedules including some evenings, weekends and holidays

Benefits

1. Medical insurance and HSA
2. 401(k) plan with match
3. Wellness Program
4. Dental, Vision, Accident, Life Critical Illness, Term Life Insurance available

*Medical and supplemental insurances are available for employee who work at least 30 hours/week.

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