The Business Analyst (BA) will support Phase 2 of a multi-year project, a large-scale, enterprise-wide digital and business transformation initiative. This phase includes but is not limited to upgrading subsidiary companies from SAP ECC to S/4HANA, enhancing Salesforce utilization, implementing Master Data Governance (MDG), and deploying a modern Data & Analytics platform.
The Business Analyst will act as a liaison and IT relationship manager for one or more business units or departments. In collaboration with IT leadership, this individual will help align technology with business strategies, gather and document requirements, support system implementations, and promote continuous improvement initiatives that drive efficiency and add measurable value to the organization.
This is a hands-on role requiring a blend of business process knowledge, technical understanding, and excellent communication skills.
Position Qualifications:
· Bachelor’s degree in Business Information Systems, Computer Science, or a related field.
·2–4 years of experience in IT or business systems-related roles.
·1–3 years of experience gathering and documenting requirements and supporting system implementations.
· Familiarity with system development lifecycle (SDLC) and test planning/execution.
· Knowledge of cross-functional integration between systems and basic understanding of database structures and mappings.
· Experience writing functional specifications and working with technical teams.
· Exposure to SAP environments (S/4HANA preferred) or Salesforce is highly desirable.
· Experience in the oil & gas or process industry is a plus.
· Self-starter with a strong desire to learn and drive innovation.
· Strong verbal and written communication skills and the ability to translate business needs into IT solutions.
· Experience supporting greenfield S/4HANA implementations is a significant advantage.
Key Responsibilities:
· Serve as the primary interface between IT and assigned business units throughout Phase 2.
· Participate in workshops and meetings to gather requirements, understand business needs, and translate them into system specifications.
· Document business and IT processes using industry-standard methods and tools.
· Support system design, configuration, development, testing, and deployment activities.
· Engage with technical teams to understand third-party application architecture and integration points.
· Assist in managing upgrades, releases, and user updates to ensure system integrity.
· Help develop and deliver user training, testing plans, and post-implementation support.
· Collaborate on project planning using project management principles and tools.
· Advocate for effective use of enterprise systems to improve business processes.
· Maintain strong cross-functional relationships and manage time effectively to meet project deadlines.
Additional Requirements:
Preferred to be On-Site
Travel: Up to 50% travel may be required, with a minimum of 25% (approximately one week per month), primarily to Jackson, MS, and other U.S. locations as needed.
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