Customer Service Representative (Chinese) Job at ALIGCUS Inc, San Gabriel, CA

Mk9JWmU2Y1gxRGwwNGhZNmQ3STdEV1Y5WkE9PQ==
  • ALIGCUS Inc
  • San Gabriel, CA

Job Description

Customer Service Representative (Chinese) Location San Gabriel, CA :

Ali-General Contractor US (ALIGCUS) was founded in 2008. After nearly ten years of development, the company has also developed into a full-service real estate enterprise integrating real estate investment consulting, architectural design, landscape design, and interior design, trusted by hundreds of real estate development companies.

We are looking for a Chinese-speaking Customer Service Representative to join our growing team. You will be a dynamic member of the office, working closely with potential/current clients. Here are a few responsibilities you would expect:

:

  • Follow up with sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Perform other duties as assigned

Desired Skills & Experience:

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • San Gabriel, CA 91776: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 2 years (Required)
  • Customer Relation: 2 years (Required)
  • Customer Retention: 2 years (Required)

Language:

  • Cantonese (Required)
  • Mandarin (Preferred)

Work Location: In person

Job Tags

Hourly pay, Full time, For contractors, Relocation, Shift work,

Similar Jobs

TRE Industries dba ProHealth

PT Primary Care Nurse Practitioner Job at TRE Industries dba ProHealth

 ...patients annually across it 7 locations. ProHealth is looking for a Certified Nurse Practitioner (CNP) that is energetic, passionate and outgoing and that is interested in providing a variety of care to our dynamic customer base. The Nurse Practitioner position is... 

ABM Industries

Restroom Cleaner Job at ABM Industries

**Overview****Job Summary Details:**We are looking for a dependable and detail-oriented **Restroom Cleaner** to maintain the cleanliness and sanitation of restrooms and related facilities in a pharmaceutical warehouse. This role is critical to ensuring a hygienic environment... 

EX Venture Inc.

Finance Internship Opportunity In Bali Job at EX Venture Inc.

 ...Location : Bali, Indonesia Internship Title : Finance Intern Headline : "Transform Your Future in Bali! Join Us as a Finance Intern at EX Venture Academy ! " Description : Are you ready to embark on a journey that will elevate your career while soaking... 

Semper Home Loans

Encompass Administrator Job at Semper Home Loans

 ...superior mortgage products and services. As part of our commitment to operational excellence, we are seeking an experienced Encompass Administrator to manage and enhance our Encompass Loan Origination System (LOS). Job Summary: The Encompass Administrator will... 

BWXT

NDT Inspector Job at BWXT

 ...NDT (Non-Destructive Testing) Inspector - BWX Technologies, Inc. - Euclid, OH *Must be available for any shift assigned after training.* This position is within a UNION environment and must adhere to Union requirements. We cannot consider applicants who require a specific...