Job Description
**Join Our Mission to Transform Mental Healthcare!**
We are dedicated to breaking down every barrier to mental health access. Our goal is to revolutionize mental healthcare by ensuring that everyone can receive the support they need, exactly when they need it. Through our clinically validated technology, we provide Precision Mental Healthcare, allowing us to deliver personalized care—whether it's therapy, coaching, medication, or other services—tailored to each individual's unique needs.
We proudly collaborate with over 450 organizations, ranging from innovative startups to established Fortune 500 companies, to provide mental health services to 10 million individuals. Our trusted partners include well-known brands, and we are committed to delivering exceptional outcomes for their employees worldwide. Our innovative platform has demonstrated a net positive ROI for employers, and we are the only provider in our field to receive external validation for net savings for our clients.
With support from esteemed investors and our recent Series E funding, we have reached a valuation of $3.3 billion. We are just getting started—come be a part of our journey to make mental healthcare accessible to everyone, everywhere!
**Position: Onsite Employee Assistance Program (EAP) Counselor - Long Beach and Huntington Beach, CA**
**About the Role:**
We are excited to offer a unique opportunity for an Onsite EAP Counselor to provide essential counseling services, management consultations, program promotion, critical incident response, and training to employees. This role also involves case management for mandatory Drug Free Workplace referrals and conducting expatriate readiness interviews. You will have the chance to consult with HR, program managers, and supervisors on workplace and organizational matters. This position reports to the Clinical Manager.
**Key Responsibilities:**
- Provide on-site support at two customer locations in Long Beach and Huntington Beach, CA.
- Offer assistance to managers, people teams, and employees during regular business hours, with one remote day available per week (subject to customer approval).
- Consult with leadership to enhance employee well-being and workplace effectiveness.
- Conduct assessments to determine Service Agreements and Recovery Plans for referred employees.
- Monitor employee engagement in the mandatory Drug Free Workplace referral process.
- Deliver critical incident response services.
- Facilitate training sessions and promote Spring Health benefits.
- Develop a deep understanding of the customer benefit ecosystem and available support programs.
- Provide solution-focused mental health counseling, consultation, and connect employees to appropriate resources.
- Complete required internal training and participate in Clinical Team meetings.
- Adhere to all policies while maintaining confidentiality, compliance, and ethical standards.
- Assess risk and manage crises by providing immediate support, triage, safety planning, and follow-up.
- Identify and address issues that may disrupt care, with support from leadership.
- Maintain accurate documentation that meets risk management and regulatory requirements.
- Perform other responsibilities as needed to ensure the success of this role.
**What We're Looking For:**
- LPC, LCSW, LMFT, or Psychologist with a minimum of 3 years of experience (independent licensure required).
- EAP experience is essential; SAP qualification and CEAP certification are preferred.
- Supervisory experience and familiarity with management and HR professionals are a plus.
- Demonstrated experience with substance use disorders (SUD) and working with diverse populations (bilingual preferred).
- Knowledge of healthcare settings and community resources.
- Tech-savvy and comfortable with adopting new technologies and platforms.
- Excellent written and verbal communication skills.
- Experience in delivering management consultation, critical incident response, and EAP presentations.
- Training in evidence-based modalities of care, including short-term, solution-focused therapy.
- Comfort with safety planning and intervention in high-risk situations.
- Commitment to high-quality documentation of service delivery in a timely manner.
- Ability to work independently while valuing team support and collaboration with other providers and clinical care navigators.
**Compensation:**
The target salary range for this position is $95,000 - $120,000, along with a competitive total rewards package that includes stock options, benefits, and incentive pay for eligible roles. Individual pay may vary based on experience, location, internal equity, and other relevant factors. We conduct annual reviews of employee compensation to ensure fairness and competitiveness.
**Diversity and Inclusion:**
We believe that diverse perspectives strengthen our team. If you're excited about this role but don't meet every single qualification, we encourage you to apply. You may be the perfect fit for this position or other opportunities!
To promote equitable hiring practices, we ensure a balanced candidate slate in our interviews, aiming to include individuals who are underrepresented in our organization at all levels.
**Ready to Make a Difference?**
If you're passionate about making a meaningful impact in mental healthcare, we'd love to hear from you! Learn more about our values and what it's like to work with us.
**Equal Opportunity Employer:**
We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or any other legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.
**Join us in our mission to make mental healthcare accessible to all!**
Employment Type: Full-Time
Salary: $ 62,000.00 83,000.00 Per Year
Job Tags
Full time, Temporary work, Immediate start, Remote job, Worldwide, 1 day per week,