Delivery Executive Job at White Force Outsourcing Pvt Ltd, India

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  • White Force Outsourcing Pvt Ltd
  • India

Job Description

"> A Delivery Executive's primary responsibility is ensuring timely and accurate delivery of goods or services to customers . They coordinate delivery schedules, navigate routes, and address customer inquiries, often while maintaining a professional and courteous demeanor. This role also involves managing delivery vehicles, handling payment, and ensuring the integrity of the delivered items.

Key Responsibilities:

  • Delivering packages and orders:

    This includes picking up items from a central hub, loading them into a vehicle, and delivering them to designated addresses within a specified timeframe.

  • Route planning and navigation:

    Delivery Executives need to plan efficient routes, considering traffic and delivery priorities, and use navigation tools to reach destinations.

  • Customer interaction:

    This involves handling customer inquiries, addressing complaints, and ensuring a positive customer experience.

  • Payment processing:

    Collecting payment for deliveries, managing cash transactions, and potentially handling electronic payments.

  • Vehicle maintenance:

    Keeping the delivery vehicle clean, well-maintained, and ensuring it is refueled.

  • Documentation and record-keeping:

    Maintaining accurate records of deliveries, including signatures, payment information, and any discrepancies.

  • Problem-solving and decision-making:

    Addressing unexpected issues during deliveries, such as traffic delays or customer problems, and making quick decisions to ensure smooth operations.

  • Safety:

    Following all safety guidelines and procedures during deliveries and when handling packages.

  • Coordination:

    Coordinating with other team members, supervisors, and dispatch centers to ensure efficient delivery operations.

Additional Information:

  • The specific tasks and responsibilities of a Delivery Executive may vary depending on the company and industry.
  • Some Delivery Executives may be responsible for overseeing or mentoring other delivery personnel.
  • Delivery Executives often work flexible hours, including weekends and holidays.
  • A clean driving record and the ability to lift and carry packages are often required.
  • Excellent communication and interpersonal skills are essential for handling customer interactions and resolving issues.

Job requirements

  • Experience: 0 to 15 Year.
  • Education : 10th
  • Specilization : any...
  • Skills :
  • Industry Type : Internet / E-commerce
  • Status : Not Disclose.

Job Tags

Holiday work, Full time, Flexible hours,

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