Job Description

PrimeNet has 60 years of experience creating highly effective direct mail campaigns for businesses all over the United States. PrimeNet is a full-service provider with Creative, List, and Client Support Professionals to assist with all aspects of planning the campaign and a dedicated, highly skilled production team to turn those campaign plans into a finished product that enters the US Postal system and is delivered to our client’s target audience. Employees are PrimeNet’s most valuable resource. We value diversity and encourage employees to actively participate in making our processes more efficient and effective. Our work environment focuses on the teamwork that lets us say at PrimeNet “we are big enough to get the job done, but small enough to care about getting it done right!”

IMMEDIATE OPENING!

PrimeNet is looking for a DIRECT MAIL CUSTOMER ACCOUNT MANAGER who is ready to work in a fast-paced environment. PrimeNet will give preference to an individual with previous experience in the Printing or Direct Mail Marketing industries. Please note that the focus of this position is working with existing customers to manage direct mail campaigns. Includes ensuring all necessary information for a mailing has been obtained/approved by the client and that mailings are set up in the project management software correctly to ensure meeting in-home dates..

The ideal candidate for this role will have:

• Working knowledge of Printing / Direct Mail industry products and processes
• Current working knowledge of Postal regulations, primarily for marketing / bulk rate mail
• Experience in working with mailing lists for targeted marketing
• Proficiency in managing multiple projects to meet process deadlines
• Proficiency in ProMail/VeraCore project management (or similar) software
• Proficiency in Microsoft Office (Word, PowerPoint, Excel & Outlook)

Duties and Responsibilities:

• Managing day-to-day activities related to assigned clients to process mailing jobs.
• Using the project management software to set up new jobs with appropriate instructions selected for production staff to follow.
• Using the project management software to create invoices for mailing jobs and send to assigned clients.
• Communicating up with assigned clients at all stages for required approvals and payments to ensure jobs mail out on time to meet in-home dates.
• Partner with team members and other departments.
• Working with the Creative department to develop new products or campaigns for existing customers.

Qualities We Wish to See:

• Strong work ethic and time management skills
• Organized with attention to detail
• Dependable and reliable with good attendance record
• Able to understand and follow oral or written instructions
• Able to communicate reliable and complete information to others who need it
• Able to work under pressure in a fast-paced environment with multiple projects and meet deadlines
• Good customer relation skills

Requirements:

• At least 18 years of age, with high school diploma, completed GED, or equivalent
• Friendly, reliable, and punctual
• Strong communication skills
• This position involves sitting for prolonged periods, with periodic standing, walking, bending and reaching, while performing necessary functions including speaking on the telephone and repetitive movement of wrists, hands and fingers.
• Ability to lift up to 25 pounds
• Ability to work a schedule within PrimeNet operating hours of 7:00am to 7:00 pm
• Ability to pass a pre-employment drug screening and background check.

Perks and Benefits:

• Starting salary based on previous experience in comparable position
• 401(k) available to anyone working at least 1,000 hours a year
• Full-time employees receive paid company holidays and accrue Paid Time Off
• Full-time employees may enroll in Health, Vision, Dental and various life and disability insurance plans.

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