Job Description

Job Description:

Position is responsible for supporting the needs of Disability and Accessibility Resources ( DAR ). This is a 9-10 month position with varied hours. The bulk of hours will be completed during the academic year, August 15 to May 15.

• Administrative Functions:
  • Assists with academic services that may include test proctoring, note-taking services, CART / CPRINT , captioning, etc.
  • Keeps individual records of all student communication, decisions and actions taken, as needed
  • Creates forms and procedures for systematic documentation, administrative ease and record-keeping

• Direct Service to Students:
  • Works with students with physical, psychological, psychiatric, sensory, intellectual and learning disabilities
  • Assist with test proctoring for students with disabilities
    • Receive, proctor, and return exams when completed;
    • Manage the daily test schedule using Google calendar and/or other technology;
    • Communicate with faculty and staff regarding testing as needed.
  • Assists with digital accessibility and assistive technology needs.
    • Complete digital accessibility projects as assigned by the Assistive Technology Specialist;
    • Trains students on assistive technology and identifies additional resources to assist students as needed;
  • Follow up with students to evaluate the appropriateness of the academic services and/or assistive technology accommodations that were provided.
  • Connect students to resources on- and off-campus to encourage success in the college environment
• Collaboration with On and Off Campus Partners:
  • Collaborates and consults with faculty, staff, and campus partners regarding student welfare;
• Training and Support:
  • Facilitates communication between students and faculty on particular academic accommodations approved for students with disabilities;
  • Willing to learn, work with, and recommend appropriate assistive technology and additional resources to assist students.
• Additional Functions:
  • Respects and maintains confidentiality, parameters of operation, professional protocols and individual privacy
  • Provides a high level of service and responsiveness to students and faculty/staff
  • Performs other duties as assigned by the supervisor

Qualifications:

Minimum qualifications:

• Excellent written and verbal communication skills.
• The ability to handle confidential and sensitive situations with diplomacy and sound judgment.
• Ability to work cooperatively with a variety of departments on campus.
• Strong organizational and analytical skills.
• Strong interpersonal communications skills and the ability to work cross campus.
• Ability to navigate and learn new software, applications, and technology essential to office operations
• A bachelors degree in Rehabilitation Counseling, Education, Counseling, Social Services, or a related field is preferred but other degrees will be considered.
• Three years of work experience serving individuals with disabilities
• Supportive of the Hope College mission statement

Preferred qualifications:

• Thorough knowledge of all broad categories of disabilities (learning, mobility, sensory, medical, psychiatric)
• A minimum of one to three years experience working in disability services in Higher Education or other educational environment
• Experience with G Suite for Education

About Hope College

Hope’s campus is nestled in the heart of downtown Holland, just miles from Lake Michigan. We’ve been part of this community for more than 150 years, growing from the 10 students who enrolled in 1862 to more than 3,100 students on campus today. From the beginning, Hope College has looked to the future. Here, historic architecture fits comfortably with world-class facilities: Van Vleck Hall, built in 1857, is just a block from our Pelletron particle accelerator. Our commitment to our Christian heritage (founded in partnership with the Reformed Church in America) points us to the deepest engagement in academics and in life. This rare combination of deep roots and rigorous preparation for the world of tomorrow equips Hope students to go into the world and make an impact in their communities.

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