Job Description

At Chick-fil-A, the Quality Team Member role is more than just a job; it's a career. In addition to working directly for an independent Owner/Operator, Quality Team Members gain life experience that goes far beyond serving a great product in a friendly environment. In our kitchens, we focus on fresh and simple ingredients. Our Quality Team Members unite in a fast-paced kitchen to prepare delicious menu items accurately to ensure that our Hospitality Team Members consistently deliver excellence in customer service with the care that we at Chick-fil-A are known for. Our shared goal is to be the most caring company in the world.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Discounted meals
• College scholarship

Quality Team Member Responsibilities:

• Maintain a caring, compassionate, and professional attitude
• Maintain a sense of urgency, flexibility and remain positive under stress
• Speak with a smile, communicate well with Customers, Team Members, and Leaders
• Must be self-sufficient, dependable, and work well without direction, once trained
• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Must follow all safety, OSHA, Health Dept and Chick-fi-A policies and procedures
• Must accept correction and be willing to change
• Needs to be able to quickly and proficiently adopt shorthand language used to identify products
• Needs to be proficient with the restaurant’s electronic resources including iPads, registers, CFA app, and any other technology platforms
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Complete all opening or closing tasks as assigned
• Consistently abide by set rules of conduct such as dress code, phone, and attendance
• Other duties as assigned

Qualifications and Requirements:

• Values and acts with honesty and integrity
• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Able to withstand outdoor elements (heat | cold)
• Must be 17 or older

Company Information

Working with Chick-fil-A offers the opportunity for teamwork and leadership development in a fast-paced environment. This is a place to work hard, have fun and make an extraordinary impact -- a place you’re proud to work that will benefit you for the long term.

Our restaurants are locally owned and operated by franchised Operator, F. Keys Hayes. Team Member employment opportunities include positions on the hospitality team, quality team and leadership roles.

Creating a positive and productive place to work is important to us. We are ordinary people striving to serve guests, co-workers and communities well. 

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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