Job Description

Summary

Surf. Sand. Sunset. Success.

Find Yours at Our Special Place.

Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa.  Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as “We Care for People So They Can Be their Best.”

What does the role entail?

The General Manager of the Watertable Restaurant oversees all food and beverage operations for the Watertable Restaurant.

Duties Include:

• Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
• Develop and recommend the budget, concepts and objectives and manage within those approved plans
• Implement and maintain food & beverage sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
• Coordinate outlet operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and employee satisfaction
• Exercise quality control for both food and beverage
• Maintain Hyatt standards of service and ensure their implementation
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Office
• Coach and counsel employees to reflect Hyatt service standards and procedures.

Qualifications

The successful candidate will possess the following:

• Demonstrated ability to effectively interact with people
• 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience in implementing new food & beverage concepts
• Flexible scheduling including weekends and Holidays
• California Food Handlers Certification required

• CA Responsible Beverage Service (RBS) Certification Required

What You Will Love About Us

• Location, location, location!
• Flexible work schedules
• Full-time benefit eligibility after 30 days
• Discount hotel stays for colleagues, friends and family
• Tuition reimbursement
• Uniform provided and laundry is taken care of in house
• Complimentary parking in our underground structure
• Complimentary meals during work hours
• Hyatt Perks which includes thousands of national and local partners for various discounts.

Wellbeing

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• Health, Dental, Vision Insurance eligibility after 30 days of employment
• 401(k) Retirement plan & Hyatt stock purchase plan. 

Development

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague’s individual circumstances and take the form of a career lattice.”

• Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
• A wide range of development tools through the Hyatt Learning platform for all colleagues
• Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.

Diversity

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

• Hyatt is an equal opportunity and affirmative action employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, status of any other group protected by law. 
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others.
• Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, “100 Best Companies to Work For” in the United States for the 9 th year in the row.
• The Human Rights Campaign has honored Hyatt among “The Best Places to Work” for LGBTQ+ equality in 2022, for the 18 th consecutive year.

Qualifications

• Demonstrated ability to effectively interact with people
• 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience in implementing new food & beverage concepts
• Flexible scheduling including weekends and Holidays
• California Food Handlers Certification required
• CA Responsible Beverage Service (RBS) Certification Required

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