Licensed Insurance Agent - Remote Job at Teleperformance USA, Louisville, KY

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  • Teleperformance USA
  • Louisville, KY

Job Description

Salary: $44,840 - 44,840 per year Requirements:

  • Active Life & Health Insurance License (Home state or non-resident accepted)
  • Must reside in the United States
  • High School Diploma or GED is required
  • Previous experience in health insurance sales, customer service, or call center is preferred
  • Strong verbal and written communication skills
  • Ability to type 25 words per minute and navigate Windows operating systems
  • Organized with excellent problem-solving and multitasking capabilities
  • Comfortable working independently in a remote, virtual team
Responsibilities:
  • As a Healthcare Licensed Insurance Representative, I will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). I will guide, advise, and enroll customers with care and compliance by:
  • Handling inbound calls from customers seeking assistance with Medicare or ACA health plan options
  • Providing guidance, identifying coverage needs, and recommending appropriate plans
  • Enrolling customers into suitable health insurance plans utilizing company tools and scripts
  • Processing requests, verifying information, and documenting all interactions
  • Ensuring compliance with CMS, HIPAA, and internal policies
Technologies:
  • CMS
  • Support
  • Windows
  • Mobile
  • VPN

More:

At TP, we are a global leader in digital business services, dedicated to delivering advanced, digitally powered solutions that help some of the world's top brands operate in meaningful and sustainable ways. Our team consists of more than 500,000 passionate individuals who speak over 300 languages, enabling us to create a positive impact within our communities, for our clients, and for the environment.

We offer benefits such as paid training, a remote work setup with equipment provided, licensing support, and an inclusive and diverse culture that values your voice and contributions. With us, the potential for advancement is limitless; just look at our Chief Client Officer, who began her career with us as an agent.

We aim to create a balanced, high-tech and high-touch work environment that simplifies people's lives. You'll work in a collaborative setting and have the opportunity to interact with diverse individuals. No two days will be alike, and this is a chance for you to grow and discover your potential within our thriving organization.

Our mission is to foster a workplace where employees feel valued, inspired, and supported, promoting happiness and a healthy work-life balance. We believe that a positive and inclusive culture is essential for creativity and engagement. We strive to create an environment where everyone feels welcome and valued. EOE/Disability/Vets

last updated 34 week of 2025

Job Tags

Full time, Remote work,

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