Live Chat Representative Job at TEC accutite, South San Francisco, CA

M3VBUmZLWVcyRHQwN2hRL2Q3WTVEV2g4YXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

Greenlife Healthcare Staffing

Urgent Care Nurse Practitioner Job at Greenlife Healthcare Staffing

Nurse Practitioner / Urgent Care - Bronx, NY (#2350)The salary range for this position is $120,000 - $150,000 / yr This is a Full-time, Part-time, or Per-Diem position (minimum of 2 days a week)Medical, Dental and Vision insurance Flexible Spending Account... 

Lehigh Northampton Airport Authority

Passenger Services Supervisor - PT - Tue 430a-830a, Wed-Thu 430a-1230p, Fri-Sat 1230p-430p Job at Lehigh Northampton Airport Authority

 ...learn the Passenger Service Agent role. Support the Passenger Services Team to reach common goals. Assist with recruitment and training, performance, discipline, and scheduling. Daily briefings with Staff and Supervisor Shift Checklist submitted to Manager at end... 

PM2CM

Low Voltage Technicians Job at PM2CM

 ...degree on a year-for-year basis. OR Completion of a recognized low voltage apprenticeship program. Experience Minimum of 6...  ...faculty and staff. Preferred Qualifications BICSI Technician Certification (TECH), Cisco Certified Technician (CCT), Certified... 

DAVITA

Registered Nurse (RN) Job at DAVITA

 ...maternity/paternity leave, pet insurance, and more!Growth opportunities available - Home therapies, Charge Nurse, and Nurse Preceptor At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong."... 

Teva Pharmaceutical Industries Ltd.

Cyber Security Analyst Job at Teva Pharmaceutical Industries Ltd.

 ...infection or simply support overall health. Learn more at We are looking for qualified and motivated candidate for the role of Cyber Security Analyst , based in Sofia . The opportunity Teva pharmaceuticals is recruiting Tier 1 analysts for SOC positions in a 2...