FL-DEA-Long Term Care Ombudsman Program-Quality Control Analyst
Dress Code: Business
Work Environment: Professional Business Office
Candidate Responsibilities:
* Answering phones
* Typing
* Strong data entry
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
* Handling customer complaints
Experience Required:
* 1 year of professional office experience
* Strong data entry skills
* Attention to detail
* Proofreading/Grammar
* Strong typing skills
| Skill | Required / Desired | Amount | of Experience |
| Ability to speak and understand English | Required | ||
| Strong verbal and written communication skills | Required | ||
| Attention to detail, proofreading | Required | ||
| Proper Grammar written and verbal | Required | ||
| Professional office experience | Required | 1 | Years |
| Strong data entry and typing skills | Required | 1 | Years |
| Experience responding to customer complaints | Required | 1 | Years |
| Knowledge of long-term care facilities | Highly desired | ||
| Experience using RTC data base | Highly desired | ||
| Bi-lingual (Spanish/English) | Highly desired | ||
| Experience working with the elder population | Highly desired |
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