Job Description

About the Role

The VIP Runner Club Operations assists the VIP Hosts in greeting, seating, and accommodating his/her guests throughout hours of service.

Position Responsibilities

• Have a good knowledge of the design of the Dayclub
• Direct guests to any room or section of Ocean Casino Resort they may need to access
• Know about the position number of all the seats located at the Dayclub
• Assists in facilitating all guest reservation requests promptly and without error
• Ensures guests are aware of events and supports the execution of those events
• Maintains high level of visibility throughout the Club
• Builds guest loyalty by exceeding all expectations in service and dependability.
• Comply with cross promotion of all venues and when needed
• Other duties as assigned

Essential Functions

• Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas
• Keep a proper and professional appearance and attitude
• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, weather conditions and hectic environments.
• Must be able to work holidays, weekends and flexible shift hours
• Ability to work under pressure in a fast-paced environment with multiple priorities

Requirements

• High School Diploma or equivalent required
• Two plus (2+) years in the nightlife/hospitality industry
• Ability to effectively communicate in English (Read, Write, Speak & Understand)

Benefits

• Training & Development
• Free Meal while on shift
• Free Parking

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