Job Description

Summary

The Primary responsibility of the Intensive Community Mental Health Recovery (ICMHR) Senior Social Worker Case Manager is to provide intensive case management services - to the veteran population served in the Intensive Community Mental Health Recovery (ICMHR) Program at the VA Caribbean Health Care System.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement. 02/27/2025.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education: Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure: Must be licensed or certified by a state to independently practice social work at the Master's Degree level
• Current state requirements may be found by going to
• (NOTE: For those who have a Florida LCSW license - you must be registered with the state as a "Qualified Supervisor" in order to provide supervision for licensure or specialty certification
• All others must meet the requirements of their state of licensure to be able to provide supervision for licensure.) Applicants with Puerto Rico LSW must be an active member of the College of Social Work Professionals of Puerto Rico (CPTSPR) and must provide CPTSPR active membership certification
• For additional information - please visit Membership - CPTSPR
• English Language: Must be proficient in spoken and written English
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title - series and grade held - including positive education and licensure or certification that are part of the basic requirements of the occupation
• For employees who do not meet all of the basic requirements in this standard - but who met the qualifications applicable to the position at the time they were appointed to it - the following provisions apply: Such employees in an occupation that requires a licensure or certification - may be reassigned - promoted up to and including the full performance (journey) level - or changed to lower grade within the occupation - but may not be promoted beyond the journey level or placed in supervisory or managerial positions
• Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed - on a temporary or permanent basis - until they fully meet the basic requirements of the standard
• Employees initially grandfathered into this occupation - who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation
• If an employee who was retained in an occupation listed in 38 U.S.C. § 7401 (3) under this provision leaves that occupation - the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation
• Grade Determinations: Senior Social Worker - GS-12 Experience: Must have a least two years of specialized experience post advanced practice clinical licensure and should be in a specialized area of social work practice of which - one year must be equivalent to the GS-11 grade level
• Preferred Experience: Experience with Mental Health Chronic patients
• Selective Placement Factor (SPF): This position includes a skill - knowledge - ability or other worker characteristic basic to -and essential for- satisfactory performance of the job
• Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position
• Applicants who do not meet it are ineligible for further consideration
• Evidence of the Selective Placement Factor must be reflected in your resume
• The SPF for this position is: In addition to the English Language Proficiency - you must also be proficient in basic written and spoken Spanish in order to perform the duties of this position
• Reference: VA Handbook 5005/120 - Part II - Appendix G39
• For more information on this qualification standard - please visit
• Physical Requirements: The position requires performance of work which involves light physical effort - such as that involved in lifting light files - bending - standing - reaching - operating office equipment such as telephone - copier - fax machine - scanner - etc
• The physical demands of the work requires use of fingers
• moderate walking and standing
• near vision correctable at 13" to 16" to Jaeger 1 to 4
• far vision correctable in on eye to 20/20 and to 20/40 in the other
• hearing aid permitted
• clear speech
• emotional stability
• moderate duty.

Duties

• Services include provision of high-quality assessment - clinical treatment - advocacy - discharge planning and coordination of linkages to other appropriate VA or community service providers / agencies as needed by the client
• The incumbent is assigned for both administrative and clinical responsibility and operates under the procedures and policies of VHA - VISN and medical center - as well as The Joint Commission - OIG and other regulatory agencies
• Some of the duties include - but are not limited to
• The incumbent performs specialized treatment of complex physical or mental illness
• Incumbent incorporates complex multiple causation in differential diagnosis and treatment of veteran patients - including making psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice
• The incumbent has technical - administrative and clinical responsibility in the department - including crisis intervention - provides psychosocial services - conducts thorough suicide assessments - completing the CSRE and safety plans as indicated - evaluates for needed follow-up services - makes community referrals - assists with providing wrap around support to Veterans discharged from the Emergency Department and are pending follow-up mental health or substance use disorder appointments and provides psychosocial consultation to staff - as appropriate
• The incumbent is responsible for developing the treatment plan and setting achievable treatment goals with the veteran/family
• The treatment plan will be completed within the time frame established at each Mental Health Unit/Program
• Coordinates Discharge Planning activities on the assigned program involving patient and significant others in order to facilitate this process
• Responsible for using the current social work resource file of VA and community social service programs and enhancing the content to the benefit of veterans
• The incumbent will refer the veteran to needed services
• The incumbent will educate and encourage the veteran/family to advocate on own behalf when appropriate and feasible - thus fostering a sense of independence and empowerment
• In the event of a medical or psychiatric emergency - staff will follow the protocol of the mental health clinic at the VA Caribbean Health Care System
• In case of an involuntary admission - the social worker is responsible to proceed with the proper communication with Court - in order to ensure State Mental Health Law requirements for involuntary admission
• Provides education related to VA and community resources - entitlements - Advance Directives/Living Will and will refer veterans/families to the appropriate interdisciplinary team member for identified health education needs
• Demonstrates the ability to teach and mentor staff and students in the special area of practice and to provide supervision for licensure or specialty certifications
• The incumbent will review the progress notes from the other providers to accurately determine the strengths and limitations of each veteran being referred for mental health services
• Social worker will educate the veteran - their families and the team of all the options available to them and will collaborate with the veteran and family on the preferred option
• Provides the veterans and their caregivers with Evidence Based Therapy/Supportive counseling to facilitate recovery and help them deal with the psychosocial impact of coping with persistent/disabling mental health conditions
• This position will collaborate response to request certifications
• Other duties as assigned
• Work Schedule: Monday to Friday - 7:30am to 4:00 pm
• Recruitment Incentive (Sign-on Bonus): Not Authorized
• Permanent Change of Station (Relocation Assistance): No Authorized Pay: Competitive salary and regular salary increases When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position
• Functional Statement #: Senior Social Worker ICMHR GS-12 - #61191F Permanent Change of Station (PCS): Not Authorized

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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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