Job Description

The Onsite Interpreter is responsible for traveling to client sites by appointment, and renders the meaning of conversations in the consecutive mode of interpretation between the target language and English speakers. The interpreter processes information quickly and concisely, recognizes sensitive cultural differences and is professional and courteous at all times. The interpreter uses appropriate terminology and understands common industry procedures and practices. Interpreting assignments may be technical or non-technical in the following fields: healthcare, government services and education.

Major Responsibilities:

The interpreter must:

• Render correct concepts and meanings according to the conventions of established interpretation protocol

• Provide clear and accurate renditions with no additions or omissions

• Employ good customer service and clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression

• Follow client’s instructions, manage the flow of the communication and avoid taking over the communication, as well as avoid interaction with the Limited English proficiency speaker without client's permission

• Understand protocol and terminology in the healthcare industry

• Maintain a professional demeanor throughout the assignment at all times

• Have access to the Internet or work related electronic communication

• Provide clarification and cultural brokering using excellent judgment and skill

• Demonstrate commitment to cultural sensitivity and working in a diverse environment

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• Professional interpreting experience in a medical setting preferred

• Fluency in English and target language and skilled in the associated cultural dynamics

• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the Limited English Proficiency speaker

• Excellent listening, retention and note-taking skills to maintain a high level of accuracy

• Knowledge of industry-specific terminology, referencing glossaries and other materials

• Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client's instructions closely

• Ability to explain idiomatic expressions and cultural nuances to avoid miscommunication

• Ability to interpret using consecutive interpreting mode

• Education in languages, translation, interpretation or related fields preferred, but not required

If you are interested in joining our team of freelance interpreters, kindly send us your resume. You can help your community while at the same time earning additional income by exercising your linguistic skills.

We look forward to hearing from you.

Best,

Paula Montealegre Recruiting Manager, Onsite Services
LanguageLine Solutions

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